Terms of Service and Privacy Policy

Terms of Service
and Privacy Policy

Terms Of Service

1. Terms

ISTS leaves very little to chance. We use industry-specific technology and equipment to streamline receiving and shipping as well as inventory management. We have various levels of checks and balances we use to ensure proper stock levels and reduce product loss due to spoilage and breakage. Even though our inventory management system is second to none, we still back it up with physical checks which are performed by our staff. Our staff will visually check stored product to ensure it is stored in the proper location and there are adequate levels available for incoming orders. We also check special storage conditions to confirm that all protocols are being followed and all specifications are as required. If we find anything at all that is of concern, the findings are immediately reported to the appropriate personnel and the customer is warranted so we can implement solutions immediately.

2. Use License

a. The materials on ISTS's website are provided on an 'as is' basis. ISTS makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

b. Further, ISTS does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

Privacy Policy

Your privacy is important to us. It is ISTS's policy to respect your privacy regarding any information we may collect from you across our website, Parcerly.com.

We don’t ask for your personal information unless we truly need it. When we do, we’ll only collect what we need by fair and lawful means and, where appropriate, with your knowledge or consent. We’ll also let you know why we’re collecting it and how it will be used.

We don’t share your personal information with third-parties, except where required by law. We will only retain personal information for as long as necessary to provide you with a service.

We don’t store your personal information on our servers unless it’s required for providing a service to you. What we store, we’ll protect with commercially acceptable means to prevent loss, theft, disclosure, copying, unauthorized access, use or modification of your personal information.

Customer support

You may have heard us mention our awesome customer service representatives. These individuals are highly trained and we select them for their inherent desire to please and make customers happy. They are there to support you whenever you require assistance. Your satisfaction is their top priority. We practice customer service at every level and in every department in our company. It’s a serious business. We treat every customer with the same degree of attention regardless of whether they spend a dollar or tens of thousands of dollars. Each customer is important and respected within our company. You will find our customer service reps easy to deal with and attentive to your needs.
Our company publishes a newsletter periodically that deals with industry news and other interesting information you may be curious to know. If you want to stay on top of the latest information out there, subscribe to our newsletter and have it delivered right to your inbox.
Hours of Operation:
Phone:
Monday - Friday 9:00 AM to 5:00 PM (PST)
(800) 530-1049
Please let us know if you would like any additional information on any of our services.