Our Environmental Plan

Our Environmental Plan

Our business as a whole creates a lot of waste by its very nature. The shipping industry involves paperwork (invoices, bills of lading, packing slips), shipping materials (boxes, tape, package filler, labels), not to mention the everyday waste generated by every business.

The impact we have on the environment is, and always has been, a concern of ours. Over the years, we have identified ways to decrease our waste output and reuse or recycle what we do produce.

Below are some of the ways we actively work to change our negative environmental impact into a positive one:

  • Equipment purchases are given careful consideration. Replacements have to be warranted and must be energy efficient and increase productivity.
  • We participate in numerous recycling programs for a number of different materials (paper, plastic, metal).
  • We have modified internal and external processes to be automated and paperless wherever possible.
  • Duplicate processes have been identified and eliminated.
  • Our team monitors our waste output and is on a constant search for additional ways we can reduce that output or reuse it.

Customer support

You may have heard us mention our awesome customer service representatives. These individuals are highly trained and we select them for their inherent desire to please and make customers happy. They are there to support you whenever you require assistance. Your satisfaction is their top priority. We practice customer service at every level and in every department in our company. It’s a serious business. We treat every customer with the same degree of attention regardless of whether they spend a dollar or tens of thousands of dollars. Each customer is important and respected within our company. You will find our customer service reps easy to deal with and attentive to your needs.
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Hours of Operation:
Phone:
Monday - Friday 9:00 AM to 5:00 PM (PST)
(800) 530-1049
Please let us know if you would like any additional information on any of our services.