Incoming Shipments

Incoming Shipments

Keeping track of and processing your company’s deliveries can seem like an overwhelming task at times. Your business can lose money quickly if you do not have the proper processes in place. We understand how important it is to manage inventory, meet your customer expectations, and process incoming and outgoing deliveries. The goal is to not only complete all these tasks and more, but also do them well.

Our staff has the experience required to not only perform these tasks, but they are able to do them quickly and efficiently. In many cases, they can do it better than your in-house staff. They monitor inventory continuously, process deliveries, and provide customers with notifications about low stock levels and delivery notifications. Our experts can also provide assistance and advise you how to move old stock before it becomes a total loss.

Drop shipping is offered to our clients to allow them to take advantage of bulk discounts and vendor sales. The trailers are dropped at our location and we unload them at some point in the future or as they are needed. There are no worries about having enough storage space to accommodate the additional products.

PRODUCT CHECKS

Parcerly has all the latest advancements in inventory management solutions including equipment and software. We don’t make this mistake of putting all our faith into one methodology. We back up every automated process with physical hands-on inspections and counts for verification. Everything we do within our operations is set up with a check and balance system.

Our staff is always on the lookout for potential issues. All deliveries are inspected upon receipt and anything noted of concern is reported back to supervisors and customers. They have a keen eye and are trained to look out for certain indicators that would alert them to take a closer look. We make every effort to reduce waste and damage to customer products.

Our facility staff will pick, pack, and ship your outgoing orders with care and efficiency. You won’t have to worry if your customer orders are going out correct and on time. We guarantee your complete satisfaction with our services.

Advanced Protocols are essentially a Plan B. We stress to all customers how important it is to set these up before using our services. These protocols lay out a plan of action in the event a certain circumstance occurs. Out of stock on a particular product? You can have and AP in place that addresses the issue. It may direct staff to substitute another product in its place. This does several things. It saves times, eliminates stress, and prevents last minute scrambling to fill the orders and get them out on time.

Everybody already knows what to do and they can implement the action plan right away. Something that could have put a complete stop to operations is quickly addressed and becomes only a slight bump instead of an insurmountable obstacle.

LOAD FLEXIBILITY

Being able to keep schedules is a key point to order fulfillment being a success or failure. Incoming deliveries can get backed up at the loading dock and outgoing orders can be delayed as well. Neither case is ideal. Part of our solution to this is to allow drop shipments. By having some loads drop shipped, we can easily work them into our schedule and unload more efficiently and in a more practical manner. It allows us to also unload more pressing loads first and prioritize deliveries to work smarter.

Another solution is pre-loading. With pre-loading, we can schedule loading a trailer during slower work periods so that it is ready to go when the carrier shows up. There is no rush to load product while a carrier is toe-tapping at the loading dock.

PRODUCT LABELING

We have developed a unique system of scanners and barcodes that we use to track inventory. Each unique label is affixed to an item upon delivery. This label and barcode include all the information about that particular product. Once the label is affixed, the barcode is scanned and the item is automatically entered into inventory. It will indicate what area it should be stored in and if any special handling is required. When the item goes out, scanning the barcode will remove the item from inventory.

NETWORK OF CARRIERS

We have great relationships with our carriers. These relationships put us in the unique situation where we are provided with incredible discounts from those carriers that we pass along to our customers. Our connections with our vendors and customers are all designed to be beneficial to all participants. We could keep these discounts to ourselves, but then that isn’t who we are – we want a win-win for everyone.

NOTIFICATIONS AND EDI

EDI stands for Electronic Data Interchange and it allows our customers to receive immediate updates on the status of their incoming and outgoing deliveries. The system also permits them to make changes to those deliveries quickly and easily. Furthermore, it is a great way to communicate with our staff. We recommend all clients utilize the EDI for its convenience and speed.

KEY PERFORMANCE INDICATORS (KPIs)

Every business uses KPIs. They are one of our best indicators for determining where we are doing well and where we need improvement. Unlike other companies, we actually offer to add to our already existing KPIs at our clients’ request. If there is a KPI they are interested in or need to track for their own business, we will add it to our KPIs and provide them with the data and results as requested.

Customer support

You may have heard us mention our awesome customer service representatives. These individuals are highly trained and we select them for their inherent desire to please and make customers happy. They are there to support you whenever you require assistance. Your satisfaction is their top priority. We practice customer service at every level and in every department in our company. It’s a serious business. We treat every customer with the same degree of attention regardless of whether they spend a dollar or tens of thousands of dollars. Each customer is important and respected within our company. You will find our customer service reps easy to deal with and attentive to your needs.
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Hours of Operation:
Phone:
Monday - Friday 9:00 AM to 5:00 PM (PST)
(800) 530-1049
Please let us know if you would like any additional information on any of our services.