Customer Endorsements

Customer Endorsements

At Parcerly, our customer service team is world-class. They are the real stars of our company. They are truly dedicated to ensuring our customers are completely satisfied with the service we provide and they go out of their way to make sure we are doing everything in our power to keep them happy and have them with us for years to come. Or relationships with our customers are more like partnerships. We are literally in business together. If we do not do our part to provide optimum service and perform our jobs well, then their own business suffers and their customers are dissatisfied. It is incumbent upon us to treat our customers well and do our part to guarantee their success. Our competitors fall far short in this department. You will not find a company that offers you more personalized attention and service than Parcerly.

Our customer service reps have a true desire to please. They go above and beyond everyday for our clients. If there is anything you need or any issue that arises, you simply need to call them and they will put it to right.

Our business customers will be assigned two dedicated customer service representatives to work with them exclusively. Consider them an integral part of your team. They essentially are working for you. They are your point of contact with Parcerly and they will make certain that all of your concerns and questions are taken care of without delay.

The number of our customers continues to grow every year. That speaks volumes to us. It tells us we are going in the right direction and we are making a lot of people and businesses happy.

The IT department is integrated with every facet of our business and closely monitors activity and security factors constantly. In the rare occurrence that there is an issue, they typically identify it before it becomes an actual problem. Being pro-active is the name of the game.

You can speak “live” to our reps during regular business hours via phone and online chat or can email or fax them after hours and they will get back to you the next business day.

Customer support

You may have heard us mention our awesome customer service representatives. These individuals are highly trained and we select them for their inherent desire to please and make customers happy. They are there to support you whenever you require assistance. Your satisfaction is their top priority. We practice customer service at every level and in every department in our company. It’s a serious business. We treat every customer with the same degree of attention regardless of whether they spend a dollar or tens of thousands of dollars. Each customer is important and respected within our company. You will find our customer service reps easy to deal with and attentive to your needs.
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Hours of Operation:
Phone:
Monday - Friday 9:00 AM to 5:00 PM (PST)
(800) 530-1049
Please let us know if you would like any additional information on any of our services.