Your gateway to the world

Your gateway to the world

1

LOGISTICS FOR BUSINESS

Our business clients around the world enjoy many custom services including innovative and creative logistics solutions for every industry. All services can be tailored to each customer’s needs and enjoy experiencing our spectacular customer service support.

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2

MAIL FORWARDING

Mail forwarding can be used in a variety of circumstances. It makes online shopping a breeze and gives overseas customers unprecedented access and freedom previously unavailable to them.

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3

ADD-ON SERVICES

We offer customers complementary services such as real estate consultations, storage solutions, work space layout and design, and freight price negotiations.

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About Us

Parcerly is a recognized leader in the fields of both 3rd party shipping and logistics services. We provide incomparable values that our closest competitors cannot match. We maintain one of the highest customer retention rates in the business and the reason is our outstanding customer service. We don’t just keep customers - we continue to add more every day. Our expertise has helped numerous businesses increase revenue, streamline processes, and improve their own company’s customer service performance.

A large part of our success lies in the open lines of communication we maintain between our company and our customers. We always make ourselves available and accessible to our clients and their appreciation is apparent in the feedback and reviews we receive. Our management team uses the feedback from both customers and our employees to improve existing services and develop new ones based on the information received. Of course technology is an important component of what we do and how we perform for our customers. Our company uses the latest software and equipment not only in our operations division, but as part of security measures. We understand the value of both the assets and information that our customers entrust to us. We take every precaution possible and avail ourselves of the latest cybersecurity and internet protections. However, it is the personal relationships we cultivate that set us apart from our competitors.

It may sound a little unorthodox, but we actually suggest potential customers check out our competitors before they make any final decisions. We are that sure of what they will find. What they find out is that we offer the best values, the most comprehensive list of services, and unbeatable service. Our staff does everything they can to ensure that our customers can find everything they need in one convenient place.

ORDER FULFILLMENT

ORDER FULFILLMENT

If order fulfillment is part of your operations, then we can expertly handle all the aspects of it for your business. We can do things like: source the products; repackage for retail sales; pick and ship orders. If you prefer, we can also accept and process your customer returns and credits.

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QUALITY CONTROL

QUALITY CONTROL

Our internal and external processes almost completely eliminate losses of assets due to spoilage and damage. Product loss directly translates into revenue loss. We take a number of measures, both physically and electronically, to minimize losses of this type.

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CUSTOMIZATION

CUSTOM PLANS

If you don’t see a particular service plan that fits your business needs, there’s no need to worry. We base our business on customizing our basic plans to meet the needs and desires of our customers. Each business has its own unique aspects and one plan is not going to fulfill the needs of every customer. There is no limit to what we will do for our clients. Call us today to find out how we can customize a plan just for your company.

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WHY CHOOSE Parcerly.com?

There is certainly no shortage of 3rd party shipping services to choose from these days. A few of these companies even offer a range of other services. Here’s the rub – nobody else performs better than we do. Our company has years of experience and the best people in the business working for us. We are constantly evaluating our performance, soliciting feedback from customers, and cultivating relationships with carriers and other vendors to give our clients the best overall experience possible.

Our company has two main goals we focus on: offering much needed services at affordable prices and maintaining top-notch level of customer service. Our relationships with our carriers allow us to offer our customers the lowest rates among our competition. The savings we experience is passed directly on to our customers.

Everything we do is weighed against its effect on our customers. If it does not prove to have overwhelming benefits for them, we do not pursue it.

CONSULTATION SERVICES

We have consultation experts on staff who are available for a number of services such as freight brokerage negotiations and real estate transactions.

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CUSTOMER SATISFACTION

Customers are our number one priority and it shows. We have the highest satisfaction rating among our competitors and even higher than customer service departments in other industries. Without our customers we are nothing. Every aspect of our business is customer-centered.

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PROTECTING THE ENVIRONMENT

We are serious about doing our part to protect the environment. Our company participates in a number of recycling programs and we constantly evaluate operations to further reduce waste and limit unnecessary processes.

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Customer support

You may have heard us mention our awesome customer service representatives. These individuals are highly trained and we select them for their inherent desire to please and make customers happy. They are there to support you whenever you require assistance. Your satisfaction is their top priority. We practice customer service at every level and in every department in our company. It’s a serious business. We treat every customer with the same degree of attention regardless of whether they spend a dollar or tens of thousands of dollars. Each customer is important and respected within our company. You will find our customer service reps easy to deal with and attentive to your needs.
Our company publishes a newsletter periodically that deals with industry news and other interesting information you may be curious to know. If you want to stay on top of the latest information out there, subscribe to our newsletter and have it delivered right to your inbox.
Hours of Operation:
Phone:
Monday - Friday 9:00 AM to 5:00 PM (PST)
(800) 530-1049
Please let us know if you would like any additional information on any of our services.